refund policy

REFUNDS AND EXCHANGES

Detailed photos and descriptions are provided for the customer in order to give you a preview of what you will be receiving.

You may also contact hello@aleciadeon.com if you have any questions about the products or services offered.

All sales are final. 

However, in the event that a service is canceled you can expect a full refund.

 

SHIPPING

Shipments are processed within 1-5 days then sent via USPS 2-6 days. An email will be sent with order information and tracking number.

Packages will be shipped to the address provided at checkout. Please provide the correct address.

roses&concrete is NOT responsible for packages lost or stolen due to incorrect address.

roses&concrete is NOT responsible for packages or items that are damaged or tampered with during transit. If you need to file a claim, visit the USPS website. If you believe your package has been tampered with, contact your local postal providers/authorities.

Contact us with any questions you may have at hello@aleciadeon.com.

 

HEALING PRODUCTS AND SERVICES

Healing crystals, teas, readings, and all other products and services offered are for enhancement of spiritual practice. These are by no means a replacement for the medical or psychological care of a trained physician. Please consult a certified physician for treatment of medical conditions.

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